Trust Center

Security Awareness Training

Last Updated: April 17, 2025 2:38 pm MDT

What is the purpose of the Security Awareness Training Program?

Zayo’s Security Awareness Training Program ensures that employees understand cybersecurity best practices, company security policies, and compliance requirements to help protect sensitive information and mitigate security risks.

Who is required to complete security training?

All employees, including contractors with system access, must complete mandatory security training as part of their onboarding and annual refresher courses.

How often do users need to complete security training?

Security training is required annually, with additional sessions or refreshers assigned based on role, compliance needs, or emerging security threats.

How is the training delivered?

Training is provided through Zayo’s internal learning platform and may include interactive modules, video-based learning, quizzes, and live training sessions.

What happens if users don’t complete their required training on time?

Failure to complete training within the designated timeframe may result in system access restrictions, compliance violations, or disciplinary action.

Are there different training requirements based on user role?

Yes, additional role-based security training may be required for employees handling sensitive data, IT personnel, and managers with access to critical systems.

Can users take additional cybersecurity training beyond what is required?

Yes! Users are encouraged to explore optional security awareness courses available in Zayo’s learning platform to enhance their knowledge.

How does Zayo track training completion?

Training completion is automatically tracked in the learning platform, and reports are reviewed by the security and compliance teams.

Is security training aligned with compliance requirements?

Yes, Zayo’s training program is designed to meet regulatory and industry-specific security compliance standards.